What are 837 and 835 transactions?

How healthcare claims and remittances move between providers and payers, in plain language.

NexFlo Cloud · Guide

In U.S. healthcare, providers and insurers exchange billing data using HIPAA X12 transactions, a set of EDI formats required under HIPAA's administrative simplification rules. The two you'll hear about most are the 837 and the 835.

The 837: the claim

An 837 is a health care claim. A provider (or their billing company) sends it to a payer to request payment for services. There are three main variants:

VariantUsed for
837PProfessional claims, such as physician office visits
837IInstitutional claims, such as hospital stays
837DDental claims
Professional claimX12 837P
ST*837*0001*005010X222A1~
BHT*0019*00*CLM20261104*20261104*1030*CH~
NM1*85*2*LAKESIDE FAMILY CLINIC*****XX*1234567893~
NM1*IL*1*DOE*JANE****MI*W123456789~
CLM*PT1001*185***11:B:1*Y*A*Y*Y~
HI*ABK:J069~
SV1*HC:99213*185*UN*1***1~
DTP*472*D8*20261103~
SE*9*0001~

The 835: the remittance

An 835 is the electronic remittance advice. The payer sends it back to explain what was paid, what was adjusted and why. Billing teams use 835s to post payments and find denials to work.

The rest of the family

TransactionWhat it does
270 / 271Eligibility inquiry and response: is this patient covered?
276 / 277Claim status request and response: where is this claim?
278Prior authorization and referral requests
999 / 277CAAcknowledgments that a file or claim was received and accepted

Where does a clearinghouse fit?

Most providers don't connect to each payer directly. A clearinghouse routes transactions to and from many payers. A translation layer, like the one we're building with CareFlo, sits on your side: it turns these transactions into clean data your systems can use, validates them before they're sent, and tracks them. Payer connectivity is arranged separately.


More guides: What is EDI? · The supplier's guide to retail EDI documents

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